No problems detected
If you are having issues, please submit a report below.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 269,985 ratings
Thank you!
Problems in the last 24 hours in Troy, Illinois
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Troy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
-
Wi-fi (14%)
-
TV (8%)
-
Total Blackout (8%)
-
E-mail (4%)
-
Phone (2%)
Advertisem*nt
Live Outage Map Near Troy, Madison County, Illinois
The most recent Spectrum outage reports came from the following cities:Collinsville, Maryville, O'Fallon, Fairview Heights, Edwardsville, Troy and Highland.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Collinsville | Internet | |
| Collinsville | Internet | |
| Collinsville | Wi-fi | |
| Maryville | Internet | |
| O'Fallon | Internet | |
| O'Fallon | Wi-fi |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Spectrum Issues Reports Near Troy, Illinois
Latest outage, problems and issue reports in Troy and nearby locations:
- Red October Laura Lou 🐦⚾️ (@cryingSTLfan4) reported fromWood River, Illinois
Hey @GetSpectrum I think there's an outage in my area
- ArchGamingNetwork (@archgamingnet) reported fromCollinsville, Illinois
@Ask_Spectrum Internet and TV down near St Louis, MO. 62234
- Jonesy (@SaraLashes) reported fromO'Fallon, Illinois
@Ask_Spectrum I will say this, when the website didn’t help me AT ALL, the 2 customer service agents I spoke to were outstanding.
- Jonesy (@SaraLashes) reported fromO'Fallon, Illinois
@GetSpectrum for providing the services you do, you have the absolute WORST website I have ever encountered.
- Stacey (@oldbutwise618) reported fromO'Fallon, Illinois
@GetSpectrum shame on you. Where is the customer service when you need them. Nobody took ownership of this issue and just passed it on. Shame on you.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Sam (@ComputeSam) reported
@Kzombiez @Ask_Spectrum Oh no... They did however just confirm some issue to me in my location... Hopefully this is not a wode scale issue... Dm me as im interested.
- Robert Rosen (@Rrosen2727) reported
@TheAliaJanine @GetSpectrum And you can count on it going down at least once a week, usually in the middle of something important.
- shirs. (@aurorakaIs) reported
finishing twc tonight... i’m prepared for the worst
- Andrew ~ (@codename_geek) reported
@Ask_Spectrum Hey so any idea why upload speed randomly decides to go below 1 mbps for almost hours every evening, this issue wasn't a thing 3 weeks ago and now it's happened 99% of night for the past 2+ weeks
- Daniel Barron (@dbarron214) reported
@Ask_Spectrum I just switched from AT&T and I should not have to keep unplugging my router to keep my connection. Worst service ever!!!!!!
- 2•24•8•999🌏🎱🐍 (@c__ray333) reported
@Ask_Spectrum whats up w/ this outage in fairdale been out almost 2 hours 😑
- Mike Maday (@MMadayHoosier) reported
@Ask_Spectrum 1109 S. 4th St., Boonville,IN 47601 William MadayI tried to access my Spectrum account online to find my Account# but the site was down!
- Tre' Bal4 (@trebalfour) reported
@Ask_Spectrum I found out that @GetSpectrum doesn’t service the area however ur friends at COX do. So I will be reaching out to them. Thx again. Maybe this will teach @ATTHelp to not over look people in a community, and to update their equipment.
- Decker (@gojrd) reported
@Ask_Spectrum we have a number of homes in our neighborhood experiencing frequent drops of internet service for a few minutes a day and a few times a day. how can we fix this instead of having techs replace modems as a one off band aid? Clearly it is a bigger issue
- Sam (@ComputeSam) reported
@Ask_Spectrum Definitely an Outage in my location 100%
