Top_Dollar Posts: 29 Forumite
30 January 2011 at 10:39AM in
I have been trying to login since yesterday but keep getting and error message - is anyone else having the same problem or is it just me. I have only recently started using this service with Barclays so I am not sure if there is a compatability issue with my PC??
Nov 0/£100
£10 a day:-
Oct 15 £97.82/£30 Sept 15 £174/£150
Car overpayment so far £244.00
ehlo Posts: 397 Forumite
30 January 2011 at 10:49AM
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Working fine for me today and yesterday.
What is the exact error message?
Which stage of the login to you get to? Just putting in your membership number or also your memorable word/pinsentry?Top_Dollar Posts: 29 Forumite
30 January 2011 at 11:11AM
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I can get past my Membership number etc. Then I do the thing with the Pin Sentry and put in the code - then I get the following message:-
5 Sorry - Barclays Online Banking is currently unavailable
See AlsoLloyds Bank – Rns newsRiverstone Credit Opps. Inc PLC Final Results for the Year Ended 31 December 2023Bank of Scotland – Rns newsBarclays "Suspend" My Life, Stranding me in Europe. The Dark Side Of Working Remotejust checked it again and its still the same - it seems I have a problem thanks for checking for me
Nov 0/£100
£10 a day:-
Oct 15 £97.82/£30 Sept 15 £174/£150Car overpayment so far £244.00
pmduk Posts: 10,655 Forumite
30 January 2011 at 1:44PM edited 30 January 2011 at 1:47PM
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Call them and ask. I've had a problem caused by them wrongly entering my personal data.
Pepsi35_2 Posts: 55 Forumite
30 January 2011 at 2:26PM
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Hi are you using internet explorer browser ? I couldn't get into my account phoned - didn't solve - phoned again and
they said wouldn't work with Firefox - odd as I've been using it about 2 years with no problems !!Venusflytrap Posts: 564 Forumite
1 November 2011 at 10:37AM edited 1 November 2011 at 1:34PM
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Anyone having troubles with Barclays online banking today? I can neither log in with PIN sentry nor manually. Error msg saying service is unavailable or i've used the 'back' browser button (which I didn't!).
CLAPTON Posts: 41,865 Forumite
1 November 2011 at 10:40AM
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yes (or No) ... I can't log in either
fermi Posts: 40,544 Forumite
1 November 2011 at 10:54AM
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Messed up here as well.
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fermi Posts: 40,544 Forumite
1 November 2011 at 11:04AM
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Their systems are obviously having problems.
It finally just let me log in, but then presented me with this when I tried to do anything.
Sorry - we have had to log you out of Online Banking because you did not use the service for more than 10 minutes. Please enter your membership number below, and select the 'next' button to log in again.
I was inactive for about 10 seconds (if that), not 10 mins, so clearly something wrong with the site.
There were meant to be changing the log-in procedure for a big group of people soon, so perhaps that behind the scene work has unintentionally resulted in these problems?
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fermi Posts: 40,544 Forumite
1 November 2011 at 11:11AM
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OK. At least one result from a quick Google.
----> Barclays customers unable to log into online bank accounts
Barclays has confirmed some customers are unable to log into online bank accounts and are experiencing slow response times.
Customers encountered extended response times using Barclays' internet banking service for the past two days.
Some customers are now unable to log in to online accounts at all.
A spokesman confirmed the problems are affecting a segment of customers: "Some can log in to online banking, some are experiencing slow response times while others are unable to log in at all."
The spokesman added that the root cause of the problem is yet to be identified.
"We advise customers to try again later or use the telephony services until the service is back to normal. We hope to have the service back-up as soon as possible," he said.
Customers complained on social media platforms, such as Twitter, about being unable to log in, being kicked out and unable to pay bills on pay day.
One user tweeted, "Barclays has the most frustrating and impossible online banking service imaginable. Fix it - other banks manage to at least let me log in."
Another user said, "Why won't Barclays online banking work? It keeps saying I have been logged in for 10 minutes when it's been about 10 seconds."
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Beetlemama Posts: 1,153 Forumite
1 November 2011 at 11:14AM
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I was going to transfer my sons pocket money to his bank and couldn't make pinsentry work, but there was a message saying it was going down for maintainance.
"There is no substitute for time."
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